Tilal Jabal Al Kaaba - Former Shaza Makkah Hotel Mecca, Mecca ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jabal Al Kaabah, Mecca, Saudi Arabia, 24231

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

Max:

4 persons

42 m²

Bed options:

2 Single beds or 1 Queen Size Bed

Bathtub

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

22 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Deluxe Twin Room

Max:

2 persons

22 m²

Bed options:

2 Single beds

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Mecca2000 ft

Airports

King Abdulaziz (JED) 60.0 mi

Ta'if (TIF) 70.2 mi

Train

Al Haramin Train "Mina 1 Station‎" 5.4 mi

Metro stations

Station Jamarat (Mina 3) 3.4 mi

Mina 2 4.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast spread was outstanding, with a great variety of options that left me eagerly anticipating the next morning.” view full review

Spacious Comfort

“I loved the spacious room, which included a cozy lounge area and a well-equipped kitchenette, making my stay feel like home.” view full review

Relaxing Oasis

“The bathroom was a true highlight, featuring a luxurious ceiling shower and ample towels, making it a relaxing space after a long day.” view full review

Great Dining Options

“The in-room dining was exceptional, with delicious meals that consistently exceeded my expectations throughout my stay.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room
Massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jabal Al Kaabah, Mecca, Saudi Arabia, 24231

Map view

Jabal Al Kaabah, Mecca, Saudi Arabia, 24231

City landmarks

Mosque

Masjid al-Haram

2.3 mi

Masjid al Haram

Kaaba

2.4 mi

4256 King Abdul Aziz Rd

Zamzam Well

2.5 mi

4280 باب العمرة Harat Al Bab and Ash Shamiyyah، Mecca 24231 7499

Safa and Marwa

2.3 mi

Clock Tower Museum

3500 ft

Mosque

Hajir Ismail

2600 ft

Ajyad Street

UmrahLimo

4500 ft

Masjid Al Wzeer مسجد الوزير

2100 ft

Abu Kubais

2900 ft

First Ring Rd

Abraj Al Bait Mall

4.9 mi

Makkah

Grand Mosque

2.3 mi

Cemetery

Jannat Al Muallaa Cemetery

1.4 mi

MeccaSaudi Arabia

Black Stone

2.4 mi

Masjid Al Haram Al Marwa Gate

1.9 mi

Al Masjid Al Haram Rd

Al Salam Gate

2.4 mi

Umrah

2.4 mi

Al Hil

Masjid Taneem

2.4 mi

Bab Al Umrah

2.5 mi

King Abdullah Gate

2.3 mi

King Abdulla Extension

2.4 mi

Masjid Al Haram Ajyad Gate

3.2 mi

Masjid Al Haram King Abdul Aziz Gate

3.2 mi

Masjid Al Haram King Abdullah Expension Gate

4.3 mi

Masjid Bin Laden Balhvair

3.5 mi

Masjid Talha Bukhari

3.7 mi

MeccaSaudi Arabia

The Abraj Al-Bait Towers

4.8 mi

Mosque

Abraj Al-Bait Mosque

4.1 mi

Souk Al Khalil

4.2 mi

Mosque

King Abdullah Prayer Extension Area

4.3 mi

As Sahaba Museum

4.5 mi

Nearby

Masjid Bin Laden Balhvair

2000 ft

Restaurants

KFC

4.1 mi

Ibrahim Al Khalil Road Jabal Omar

Starbucks

4.5 mi

Ibrahim Alkhaleel Street Hyatt Regency Hotel

Five Guys

4.1 mi

Conrad Hotel Ibrahim Al Khalil Road

Cafe' Cino

4.0 mi

Makkah Millennium Hotel Ibrahim Al Khalil street.

Al-Qasr Restaurant

4.1 mi

Ibrahim Al Khalil Road

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

Helpful staff

Comfy room setup

Challenging access

Mixed dining experience

7.4/10

Very good

Rooms

7.5

Location

6.3

Service

8.4

Dining

7.9

Ray

United States of America, May 2024

7.0/10

Despite some minor drawbacks, my stay at the hotel was pleasant overall. The rooms were cozy but with a few issues like delayed cleaning and noise disturbances, while the service was top-notch and the staff went above and beyond to make our stay comfortable. The location was a bit far and challenging to access due to ongoing construction, but the dining experience was fantastic with a variety of delicious options. The facilities were adequate, with some room for improvement in certain areas.

Rooms

6.0

The rooms were on the small side and had multiple doors leading to the reception area. There were some noise disturbances from nearby construction at night.

Service

9.0

The staff provided excellent service, and we were even upgraded to a one-bedroom suite. They were attentive and helpful throughout our stay.

Location

5.0

The hotel's location was a bit far from the Haram and somewhat inconvenient due to construction nearby. Accessing the Masjid Al Haram was a bit discomforting.

Dining

8.0

The dining experience was delightful with a wide selection of food, including fruits, bread, Arabian dishes, and a variety of teas. However, the use of plastic and carton plates was a downside.

Facilities

7.0

The hotel offered standard facilities such as room service, dry cleaning, housekeeping, laundry, and valet parking.

John

United Kingdom, April 2024

7.6/10

The hotel had spacious rooms with a range of amenities, but the noise level was a major issue during my last night's stay, making it hard to rest. The service was professional and accommodating, although they have strict policies regarding kids without parents or nannies. The location was a bit distant from Alharam and somewhat uphill, affecting ease of commuting. The dining experience was excellent overall, with a large selection of quality food. The facilities were modern and well-kept.

Rooms

7.0

The rooms were equipped with various amenities, but lacked space for suitcases, especially with kids. The noise from nearby machinery was disruptive, affecting sleep quality.

Service

8.0

The staff was professional, cheerful, and cooperative, providing a high level of service. However, their policy on kids without parents or nannies was strict.

Location

6.0

The hotel was not very close to Alharam and slightly uphill, which affected accessibility. However, it was near the construction of the Alharam expansion project.

Dining

9.0

The dining experience was very nice, with a large selection of quality food. However, they do not allow free dining for children under six years old.

Facilities

8.0

The hotel facilities were modern and well-maintained, offering a comfortable stay.

Josh

United States of America, April 2024

7.4/10

The hotel rooms were very clean and comfortable, and the staff was extremely friendly and helpful. The location, although close to Umrah gate and King Fahd gate, had some challenges with elevation and shuttle punctuality. The dining options were varied and delicious, but there were issues with additional charges. Overall, great service and amenities, but improvements needed in certain areas.

Rooms

9.0

The rooms were clean, comfortable, and the staff was very friendly and helpful. I appreciated the connection to the Haram microphone for prayers and the nice collection of tea, coffee, and soft drinks.

Service

7.0

The service, while generally good, had challenges with dealing with residents and some aggressive behavior. However, there were standout workers who were really helpful.

Location

6.0

The hotel is reasonably close to Umrah gate and King Fahd gate, but the elevation made it difficult, especially for elderly guests.

Dining

8.0

The dining experience was fantastic with a nice variety of options, albeit with some issues regarding extra charges for children. Overall, the food was delicious with a lot of choices.

Facilities

7.0

The hotel facilities were good overall, but improvements could be made in certain areas.

Mark

United Kingdom, February 2024

8.2/10

The hotel is situated a bit far from Al Haram, which may be strenuous for older guests but is decent for the young and fit ones. The service from the team members like Kahn, Shrooq, Nahar, Muneeb, Abid, Abdul Hamed, Nadia, Javed Khan, and the rest was exceptionally professional and friendly. The dining experience was top-notch with excellent food service, though the location could be more convenient with the new extension of Haram. The rooms were small but clean and cozy, with a slight inconvenience in the layout of the parts. Price is reasonable overall.

Rooms

7.0

The rooms were small, to suite within minutes, consisting of three parts - shower, toilet, and dressing room. Cozy but somewhat limited in space.

Service

9.0

The staff members, including Muneeb, Abid, Abdul Hamed, Nadia, Javed Khan, and the rest of the team, were all incredibly friendly and professional. They provided an excellent range of services from room service to dry cleaning.

Location

6.0

The hotel's location is a bit far from Al Haram, requiring a decent walk of around 8 to 15 minutes from Abraj Al Bait or the new extension of Haram. The slope to the hotel is a bit challenging, but it's manageable for younger guests.

Dining

9.0

I was delighted with the dining experience at the hotel. The freshly made sandwiches were terrific, and the service was up to a five-star rating. The staff members were some of the best in the world.

Facilities

10.0

The hotel offers terrific facilities including freshly made sandwiches and excellent dining service. The overall experience was top-notch.

Maurice

United States of America, January 2024

7.4/10

The hotel rooms were clean, spacious, and smartly designed, making it convenient for elderly individuals and families with children visiting the Haram. However, some aspects of service were lacking, and the location had its challenges with accessibility.

Rooms

9.0

The rooms were clean, spacious, and well-organized, ideal for elderly or families visiting the Haram.

Service

7.0

I encountered some issues with the service during check-in, but the duty manager eventually resolved them. Other services like room service and housekeeping were satisfactory.

Location

6.0

The hotel's proximity to the Haram was convenient, but the uphill walk back to the hotel may be challenging for elderly or Umrah visitors.

Dining

7.0

The dining experience had a variety of dishes, but there were some issues with accommodating all guests. The view of the Haram was nice.

Facilities

8.0

The hotel facilities were adequate for my needs during the stay.

Karl

United Kingdom, December 2023

8.0/10

The hotel offers a perfect room setup for three people with a unique design, comfy linens, and a very nice bathroom. The service, including a helpful receptionist and friendly room service, was top-notch. The location, though close to Haram, could be challenging to access due to ongoing expansion works. Overall, the facilities were good with some room for improvement.

Rooms

9.0

The room layout with a connecting door separating the living room and bedroom was bizarre, yet perfect for three guests. The size of the beds, comfy linens, and unique design were great.

Service

9.0

The service was exceptional with helpful and friendly staff, including a proactive upgrade to a Haram view room.

Location

7.0

Dining

7.0

Facilities

8.0

The hotel's facilities were good, but there were areas that needed improvement according to guest feedback.

Helpful staff

Challenging access

George

United Kingdom, November 2023

7.2/10

My stay at the hotel had its ups and downs. However, the service was top-notch, with Hussain and the rest of the staff being extremely helpful, especially in locating my lost luggage. The location was a bit of a mixed bag, being close to Al haram but up a tiring slope. The dining experience was enjoyable, especially with the wide breakfast selection.

Rooms

5.0

The room was small for a family of three.

Service

9.0

The staff, including Hussain, were amiable and accommodating.

Location

7.0

The location had its pros being close to Al haram but the uphill walk was tiring.

Dining

8.0

I enjoyed the wide selection of breakfast options.

Facilities

7.0

The hotel had nice lounge areas and a beautiful water feature.

Frederick

United Kingdom, July 2023

7.8/10

The hotel's location is convenient, being just 50 meters from the new extensions of the Haram. The rooms are cozy and clean, though the fridge could be better. The service is top-notch, especially with the welcoming manager in the breakfast hall. The hotel is not very close to Haram due to ongoing construction, requiring a 10-minute walk. Facilities are good overall.

Rooms

8.0

The rooms are cozy and clean, though the fridge could be better.

Service

9.0

The service is top-notch, especially with the welcoming manager in the breakfast hall.

Location

7.0

The hotel's location is not very close to Haram due to ongoing construction, requiring a 10-minute walk.

Dining

7.0

Facilities